We are bound by the Data Protection Act (the ‘Act’), Chapter 440 of the Laws of Malta. We will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.
For the purpose of the Act, the data controller is Favilla S.R.L., of Riviera di Chiaia, 264, 80121 Napoli, Napoli, Italy, REA NA – 942310, P.IVA 08230371216 (‘Favilla’).
Your privacy is very important to us. We understand you want to remain in control of your personal information and that we must earn and retain our trust. We have created this privacy statement to show our commitment to the privacy of any personal details that you provide us when using the Website. We take all reasonable measures to keep your information confidential and do not sell or rent our customers’ personal information to third parties.
We comply with and are registered under the data protection laws in Malta and take all reasonable care to prevent any unauthorised access to your personal data. Under the terms of the Act you have a number of rights. If you require access to the personal data we have concerning you, please write to us at firstname.lastname@example.org. You can also ask us to correct, remove, or restrict the processing of any information about you that we hold. You also have the right to ask us to transmit your personal data to another service provider of your choice. Where you have provided us with your consent to process certain personal information, such as for direct marketing purposes, you have the right to withdraw your consent at any time. Where we process your personal information on the basis of our legitimate interests, such as for fraud detection and prevention, compliance with foreign law, law enforcement, court and regulatory bodies’ requirements, cyber security and product development and enhancement you also have the right to object at any time to the processing of your personal data. If you need us to do either of these things, please write to us at email@example.com. You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner. Further information on how to submit your complaint may be found here: https://idpc.org.mt/en/Pages/contact/complaints.aspx.
When browsing the Website, the provision of any personal information is not required unless and until you choose to subscribe or until you sign up for one of our email newsletters or other services as described below. Minors (persons under the age of 18) are not permitted to register for an Account with the Website and we will not allow minors to not submit any personal information to us.
Where do we get the data we hold about you?
Information you give us
In order to register for a Free Account or a Premium Account with the Website, you may be required to provide us with your name, age, country, email address and any additional information required for authenticating your payment methods. You may further be asked to create a unique login name, password, and a password hint to help you to recall your password. This information is collected upon registration for various reasons including: (i) for your personal identification; (ii) to enable us and our partners to contact you for customer service purposes; (iii) to tailor the content of our site to meet your needs; (iv) to share certain information with selected partners; (v) to permit us or our partners to verify your compliance with any special conditions which might apply.
We may also ask you to provide us with information about your experience with crowdfunding and investment so that we may personalise and optimise your experience. From time to time, we may invite you to participate in questionnaires to survey your experience. We shall use this information for our own purposes, for instance to improve our services, however we shall not publicise such information.
Registering with the Website and providing personal data about someone other than yourself is prohibited and without prejudice to other rights reserved to us, we reserve the right to terminate any Account which we reasonably believe to be in breach of this term.
Information we collect about you
From information third parties give to us
We may process additional personal data on you from our partner service provider such as advertising networks, search engine providers, analytics and social networking sites, in order to help us understand visitor behaviour patterns, so that we can improve and ensure that we are providing a fair service.
How we use your data to provide the Services
We process your personal data to help us identify you in order to administer your account and provide you with the information and services you request from us, customised to your preferences.
Information you provide may also be provided to our partners to verify your compliance with any special conditions which might apply.
After registering with us you agree that you will receive an initial email from us. We may also send you emails if and when there are changes to our Terms or policies or if we need to discuss your account. You cannot opt out of receiving these emails, however no further such emails will be sent to you if you close your account.
As our customer, you may opt in at any time to occasionally receive updates from us about crowdfunding opportunities that may be of interest to you via email, text messages, phone or post. You may opt out at any time from receiving these types of messages either through an opt out feature in the message or through your account settings. Your account settings are accessible on the home page.
If you have opted in to receive marketing messages, we will use your personal data to keep you informed on current and forthcoming products, services, offers or promotions that may be of interest to you. We utilise a third party software and storage solution to analyse the personal data that you have provided to us in order to ensure that the marketing that you receive is as relevant and beneficial to you as possible. We retain full ownership of your personal data and ensure that it is secure at all times. If you are not happy for your personal data to be used in this way, you can send us an e-mail on firstname.lastname@example.org and we shall stop processing your personal data for these purposes. If you have further queries with regards to your personal data, please feel free to contact us at email@example.com.
From time to time, we may share your personal data with service providers to perform functions and process user data in ways that help us improve the Website and the Services. These may include market analytics, hosting service providers, payment processors, and fraud prevention and detection tools.
Transfers of Personal Data
We do not trade your personal information to third parties for marketing purposes without your express consent.
For how long is your personal data retained?
We only retain your personal data for as long as is necessary for the purpose that we originally collected it for and as authorised by applicable laws.
Links to third party websites
The Website may, from time to time, contain links to and from the websites of third parties, including partner networks, advertisers and affiliates. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.
We ask our partner platform to not send you unsolicited emails, phone calls or marketing messages. Please let us know if you experience any such problems. However, if you click through to a third party website, we cannot guarantee that you will not be contacted by those third parties.
We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used the Website. While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.
You should be aware that in addition to the circumstances described above, we may disclose your financial or personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Favilla or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.